Privacy Policy

Last Updated: March 15, 2025

Ready App (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use Ready App, including our website, mobile application, and related services.

By using Ready App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services.

a. Information You Provide

Name, email address, phone number
Account login credentials
Employment history and qualifications
Driver-related documents (e.g., licenses, certifications)
Company information (for carriers and brokers)
Any information submitted through applications or communications

b. Automatically Collected Information

IP address
Device type and operating system
Browser type
Usage data (pages visited, features used, interactions)

c. Location Data (Optional)

If enabled, we may collect location data during active shipments or app use
Location sharing is user-controlled and can be disabled at any time

2. How We Use Your Information

We use your information to:

Provide and operate the Ready App platform
Facilitate hiring, onboarding, and communication between users
Enable load matching and freight-related services
Verify user identity and improve platform trust and safety
Process transactions and manage subscriptions
Improve our services, features, and user experience
Communicate updates, support messages, and service notifications

3. How We Share Information

We may share your information in the following ways:

a. Between Users

Drivers may share profiles, qualifications, and documents with carriers or brokers
Carriers may share job postings and company details with drivers

b. Service Providers

With trusted third-party vendors who help operate our platform (e.g., hosting, analytics, payment processing)

c. Legal Requirements

If required by law, regulation, or legal process
To protect the rights, safety, and integrity of Ready App and its users

d. Business Transfers

In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes and enforce agreements

Users may request deletion of their data as outlined below.

6. Your Rights & Choices

You have the right to:

Access and update your information
Request deletion of your account and personal data
Control location sharing settings within the app
Opt out of non-essential communications

To make a request, contact us at cs@ready-app.com.

7. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Improve site functionality
Analyze usage and performance
Enhance user experience

You can control cookie settings through your browser.

8. Third-Party Services

Ready App may contain links to or integrate with third-party services. We are not responsible for the privacy practices of those services.

9. Children’s Privacy

Ready App is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of Ready App after changes means you accept the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: cs@ready-app.com