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Driver FAQ
Getting started
How do I create a Ready App account?
Download Ready App from the App Store or Google Play, open it and follow the steps to create your account. Then build your Driver Passport by adding your documents.
I can't sign in. What do I do?
Use "Forgot password" on the sign-in screen to reset it. If you still can't get in, email cs@ready-app.com from the address on your account.
Is there a web version for drivers?
The Driver Passport, Job Board and Quick Apply live in the Ready App on iPhone and Android. Carriers, recruiters and brokers use the web dashboard at dashboard.ready-app.com.
Verification and documents
What does Ready App verify?
Ready App confirms your identity and verifies the documents in your Driver Passport, such as your CDL and DOT medical card, so carriers and brokers can trust them without asking you to prove them again.
Which documents do I need?
Start with your CDL, your DOT medical card and a photo ID. You can also add endorsements, work history and other credentials.
How long does verification take?
Most documents are reviewed quickly after you upload them. You'll see each one marked as verified in your Passport once it's done.
Who can see my Passport?
You do. Your Passport is shared only when you apply to a job or approve a request, and you can see who has access.
Jobs and Quick Apply
How does Quick Apply work?
Once your Passport is complete, applying to a job on the Job Board takes a few taps. Your verified documents and history go with the application.
What happens after I apply?
The carrier sees your application in their Ready App dashboard and can message you there. You'll get a notification when they respond.
Subscription and billing
How do I manage or cancel my subscription?
On iPhone, use Settings, your name, Subscriptions. On Android, use Google Play subscriptions. Your plan stays active until the end of the period you paid for.
Can I get a refund?
Purchases made through the App Store or Google Play are refunded by Apple or Google under their policies.
How do I delete my account?
Email cs@ready-app.com from the address on your account and ask us to delete it. We'll confirm when it's done.